Should Gadget Makers Help You Track Lost iPods and Kindles?
You've been on the road all week, returning home on Flight 782 late Friday Night. You just finished reading the new Stuart Woods thriller on your Kindle 2 but now in baggage claim you realize your precious Kindle 2 was left in the seatback pocket on the 767. A call is made to the gate attendant but no luck, the Kindle is gone.
Even though the Kindle and other similar devices like iPhones and iPods are registered with their makers these companies have been refusing to disclose information about who ultimately ends up with these missing devices once the accounts are deactivated and then reregistered. It appears nothing short of a search warrant will give you a chance to get your device back into your hands.
There appears to be growing outrage among owners of these devices who know with the wireless technology these gadgets possess, and with the ability to pull illegal content off them, why would they not go the extra mile to help reunite stolen or lost gadgets with their rightful owners? Will this outrage change the policies of companies like Amazon and Apple? I say with the price consumers are paying for this technology, and the loyalty enthusiasts are willing to show it seems they should go the distance, and do all they can to assist customers when they are in need. It's just good customer service.
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