Computer Glitch Gives Low Fares to Delta Flyers

See my Examiner piece:

http://www.examiner.com/article/computer-glitch-causes-delta-fares-to-go-low?cid=db_articles

Atlanta Radio Host/Producer Fired for Tweets Critical of Advertiser

You would think a big company like Delta Air Lines would have something better to do than get an Atlanta sports radio host and producer fired for sarcasm laced Twitter messages.  Note to Delta: Use social media to help customers, not get them fired!

It happened today when Chadd Scott, producer of the Chuck and Chernoff show on 680 the Fan was fired for giving updates on his Delta flight delays while in St. Louis.

Delta is a big advertiser on 680 and they apparently monitor tweets from Atlanta radio personalities and if they don't like what they are saying, even though it may be the truth, they throw their weight around to get them fired.

Although Scott is taking it in stride, I think Delta is wrong for holding something like this over the heads of a radio station, and 680 the Fan and Dickey Broadcasting are spineless for not supporting an employee. 

Delta prides itself on helping customers through the use of social media with its new DeltaAssist endeavor, it also looks like it will use social media like Twitter and Facebook to play bully.

Even though Scott feels ok about what he did, I'm sure he would've acted differently if he knew what the end result was going to be. 

Looks like lessons should be learned by all the parties involved.

A White Christmas and Travel Problems in Dixie

It's the first White Christmas in Atlanta in over 100 years.

The snowfall that began Saturday morning will deposit 1 to 3 inches on metro Atlanta, 2 to 4 inches in the northern counties.

Sunday's high will be just 33,  and Monday's just 34.  Above-freezing temperatures -- low 40s -- may return Tuesday, and loosen winter's icy grip on local roadways.

Heavy snow weighed down tree branches, causing them to fall on power lines in north Georgia. About 400 customers were without power, according to the Georgia Electric Member Corporation.

Saturday will start out with a wintry mix of sleet and rain that should change to snow as dry Arctic air collides with warm clouds from the Gulf of Mexico. The wintry mix should cease by Sunday afternoon, with a a high of only 38 forecast.

Just the threat of snow has wreaked havoc on travelers arriving to and departing from Hartsfield-Jackson International Airport. The white Christmas holiday could test travelers, icing roads and delaying flights. Delta Air Lines announced Friday that it canceled 300 flights out of Atlanta on Christmas Day and warned additional cancellations could follow. Passengers are advised to check their flight status before heading to the airport on Delta and other airlines.