Limpert Tech on iHeartRadio 2/12/21 - Mark Prows, ChargerGoGo's COO

Rick is joined by Mark Prows, COO of ChargerGoGo this week!

Mark is an experienced Senior Vice President Operations with a demonstrated history of working in the hospitality industry. Skilled in Production Management, Marketing Strategy, Casino Management, Sports, and Leadership. Strong operations professional with a Bachelors focused in Finance from University of Wyoming.

He is now leading ChargerGoGo.

Have a listen:

ChargerGoGo, the world’s leading network of on-demand phone charging systems, announces its partnership with RMDS Lab to offer data solutions for commercial venues of all kinds. ChargerGoGo’s charging stations securely capture multiple data sets with charger usage data, including when, where and how long users used a portable charger for, the type of phone the user charged and the user’s preferred payment method such as Apple Pay, Visa, etc. In addition, digital signage interactive data and IoT plus data is also recorded, allowing commercial venues to answer deeper questions about their business’s performance, gain insight for critical business decisions and attain competitive advantages in the marketplace.

As a first-of-its-kind service to debut at this scale, ChargerGoGo allows customers to pick up a portable battery, charge their phones and then return the battery to any nearby ChargerGoGo kiosk.

Ideal for installation at restaurants, bars, nightclubs, coffee shops, stadiums, convention centers, hotels, hospitals and retail centers, ChargerGoGo allows users to charge their phones on the go, without wasting time or missing important notifications. Emerging as an essential amenity at a fast-growing number of businesses, ChargerGoGo’s kiosks may be found in Las Vegas at the Miracle Mile Shops, The Shoppes at the Palazzo, Las Vegas Convention Center, MGM Grand Garden Arena and AREA15 and in Southern California at Westfield Century City and Westfield Santa Anita among hundreds of others.

With smartphones now considered essential to daily life, battery life has not kept pace with user consumption. In fact, 80 percent of all phones experience a low battery charge at least once a week while users are away from home, and nine out of 10 people experience “panic mode” when their phone battery goes below 20 percent. This occurrence can result in them leaving the business early, causing potential decreases in revenue. Offering a convenient mobile charging station enables retail venues to retain these customers and increase sales.

In addition to its portable batteries, other features unique to ChargerGoGo include the kiosks’ customizable LED screens that can display the host’s promotional messages and a compact, modern design with custom wrapping options so the host venue can brand them with their logos or other imagery. ChargerGoGo also offers 24/7 customer support as well as charging station monitoring, enabling venues to monitor charging sales in real time.

"ChargerGoGo recently partnered with RMDS Lab to provide data analytics solutions for its location partners, which allows the businesses to combine multiple data sets with charger usage data and digital signage interactive data to answer deeper questions about their business performance and provide insight for critical business decisions,” said Alex Liu, chief executive officer of RMDS Lab and former chief data scientist at IBM. “ChargerGoGo’s cellphone charging solution provides an ideal touchpoint for the offline businesses to capture user data. Starting from charger usage data analytics, we will partner to further develop IoT plus data analytics solutions to retail malls, restaurants, hotels and more.”

“Our mission is to improve people’s lives by saving them from constantly dying phones, while helping host venues boost sales, grow revenue and elevate their customer experience,” said June Zhu, founder, ChargerGoGo. “Our vision is to bring ChargerGoGo charging stations to every commercial facility with foot traffic nationwide.”